Fees & Frequently Asked Questions
Starting therapy or exploring an ADHD evaluation can feel like a big step, especially when you are still figuring out what kind of support you need.
This page covers fees, frequently asked questions, insurance, and ADHD evaluation options.
Therapy Fees
50 minute individual therapy session — $140
30 minute individual therapy session — $75
Private-pay services are available at the rates listed above. Choosing private pay offers greater flexibility and privacy, as a mental health diagnosis is not required for treatment. This option may be a good fit for those who prefer not to use insurance benefits.
Reduced-fee appointments may be available on a limited, case-by-case basis, depending on financial need and therapist availability. If you are interested in learning more, please contact me.
Insurance Accepted
• Aetna accepted.
• Curative accepted.
• Carelon Behavioral Health
• United Healthcare (UHC)/Oscar
Pending with the following insurance plans (Coming soon):
• Blue Cross Blue Shield (BCBS)
• Baylor Scott & White (BSW)
If you have out-of-network benefits, I can provide a superbill for possible reimbursement. Coverage and reimbursement amounts vary by plan.
Scheduling & Cancellation
A 24 hour notice is requested for cancellations or rescheduling.
Appointments canceled with less than 24 hours notice will be charged the full session fee. Missed appointments and late cancellation fees are not covered by insurance and are the client's responsibility.
If you are running late, please reach out as soon as possible. Sessions will still end at the scheduled time.
ADHD Evaluation Options
Clinical Summary
$350
Includes:
• comprehensive ADHD evaluation
• review of questionnaires and clinical information
• 45–60 minute feedback session
• brief written summary with recommendations
I offer two ADHD evaluation options depending on the level of support and documentation you are looking for.
ADHD evaluations are offered as a private-pay service and are not billed through insurance. This allows for a more comprehensive assessment process that is tailored to your individual needs.
Full Report
$550
Includes:
• comprehensive ADHD evaluation
• review of questionnaires and clinical information
• 45–60 minute feedback session
• detailed written report with history, findings, diagnostic impressions, and individualized recommendations
If medication support feels relevant, we can talk through referral options together.
ADHD Evaluation Policies
Because ADHD evaluations involve multiple components, completed questionnaires, scoring, and scheduled clinical time, cancellation and rescheduling policies differ from ongoing therapy sessions.
A deposit of 50% is required to reserve an evaluation appointment. The remaining balance is due on the date of the clinical interview.
Completed questionnaires and required paperwork must be submitted prior to the evaluation session. Delays in receiving paperwork may affect scheduling and turnaround time.
Additional details regarding scheduling, cancellation, rescheduling, and payment policies will be reviewed prior to booking.
A Few Important Notes
• Services are available for adults age 18 and older
• Sessions are offered in person in San Antonio and virtually throughout Texas
• ADHD evaluations are focused specifically on ADHD and are not full psychological or neuropsychological assessments
• I do not prescribe medication, though referral options can be discussed when appropriate
• Documentation may support accommodation requests, though approval is determined by the receiving institution or organization
How long does the ADHD evaluation process take?
Most evaluations are completed within a minimum of two weeks once all required information and questionnaires have been received. Timing can vary depending on scheduling and the type of documentation requested.
Do you offer In Person sessions?
Yes! I offer in-person sessions at my office located at 4100 E Piedras, Ste 250, San Antonio, Texas 78228, or virtually across Texas.
What can I expect in the first therapy session?
The first session focuses on getting a sense of what brings you in, discussing goals, and determining whether the space feels like a good fit for you.
How often will we meet?
Many clients begin with weekly sessions, though frequency can be adjusted depending on your needs and schedule.
Do I need to be formally diagnosed to schedule an evaluation?
No. Many adults begin the process because they have questions about long-standing patterns and want a better understanding of what may be contributing to their challenges.
Do you accept insurance?
I accept select insurance plans. Coverage depends on your specific plan and will be verified before your first appointment. If I'm not in network with your insurance plan, I can provide a superbill for possible out-of-network reimbursement, depending on your plan's out-of-network benefits.
FAQ's
Your Rights, Health Records & Complaints
In accordance with Texas Health and Safety Code Sec. 181.105, Lumora Counseling PLLC provides the following information regarding your access to protected health information and the process for filing complaints.
Requesting Your Health Records
You have the right to request access to or a copy of your health records. To request your records, please submit your request in writing by email or mail.
Email: bianca@lumora-counseling.com
Mailing Address: 4100 E Piedras Dr, Suite 250 San Antonio, TX 78228
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Format: Please specify if you prefer a digital copy or a paper copy.
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Timeline: We will respond to your request within 15 business days of receipt, as required by Texas law.
Contacting the Licensing Authority
If you have questions or concerns regarding my professional conduct or licensure, you may contact:
Texas Behavioral Health Executive Council (BHEC)
1801 Congress Avenue, Suite 7.300
Austin, Texas 78701
Phone: (512) 305-7700
Website: https://www.bhec.texas.gov
Filing a Complaint
If you have concerns about your care or the handling of your health records, you are encouraged to contact Lumora Counseling PLLC first at bianca@lumora-counseling.com or 210-526-1239 so we can attempt to resolve the issue.
You may also file a complaint regarding the privacy of your health records with the Texas Office of the Attorney General.
Office of the Texas Attorney General
Website: https://www.texasattorneygeneral.gov
Phone: (800) 621-0508
Required Notice
The Texas Behavioral Health Executive Council investigates and prosecutes professional misconduct committed by licensed professional counselors and other behavioral health professionals. Although not every complaint against or dispute with a licensee involves professional misconduct, the Executive Council will provide information about how to file a complaint.
For more information, contact:
Texas Behavioral Health Executive Council
1801 Congress Avenue, Suite 7.300
Austin, Texas 78701
Phone: 1-800-821-3205
Website: https://www.bhec.texas.gov